Your Data — Our Responsibility

Ceobet's Privacy Policy — In Plain English

Where your personal data goes, how it's used, and how it's kept safe — we don't hide any of it. Ceobet is fully transparent about everything.

Updated: 1 January 2026
Version 2.4
Reading time: ~7 minutes
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Your Privacy

Always Secure

  • SSL 256-bit Encryption
  • Sale of Data is Strictly Prohibited
  • Right to Erasure
  • Independent Security Audits
  • GDPR-Compliant Policy

6 Key Aspects of Our Privacy Policy

Full details are below — but for a quick overview, check out these 6 cards.

What Information We Collect

Name, email, phone number, payment details, and device data — we only collect what is strictly necessary to deliver our services.

How Your Data Is Protected

Your data is protected through military-grade SSL encryption, firewalls, and regular security assessments.

Who Your Data Is Shared With

Your data is never sold. Only limited information is shared with payment processors or when required by law.

Cookies & Tracking

We use cookies to enhance your experience. You have the right to disable all cookies except the essential ones.

Your Rights

You have the right to access, correct, delete, and port your data — submit a request at any time.

How Long We Retain Your Data

Data is retained for as long as your account is active. After closure, it may be kept for up to 5 years to meet regulatory requirements.

Where Your Data Goes & How

Every step of data flow at Ceobet is transparent and controlled.

1
Information You Provide

Information submitted during registration, transactions, or support is transmitted via SSL-encrypted channels to Ceobet's secure servers.

2
Data Verification & Retention

Your data is stored in our encrypted database. Access is granted only to authorized personnel on a need-to-know basis.

3
Service Delivery

Your data is used solely to serve you — for payment processing, betting activity, and support.

4
Limited Third Parties

Only the necessary data is shared with trusted partners for payment gateway and KYC verification purposes.

5
Regular Security Audits

Independent security audits are conducted monthly. Any vulnerabilities found are resolved within 72 hours.

6
Your Control

Request to view, correct, or delete your data at any time — action will be taken within 48 hours.

01. Introduction

Ceobet ("we", "us", "our") is fully committed to protecting the privacy of users in Bangladesh. This Privacy Policy explains what information we collect when you use the Ceobet website, mobile app, and related services — and how we use, manage, and safeguard it.

By using Ceobet's services, you agree to this Privacy Policy. We will notify you of any changes. If you have questions, visit our Help Center — we're happy to assist you in Bangla.

In short: Ceobet never sells your data, never shares it with third parties for advertising purposes, and never uses it for anything beyond what is necessary — without your explicit consent.

02. What Information We Collect

Ceobet collects information through three main channels — what you provide directly, what is collected automatically as you use our services, and what we receive from third parties.

Directly Provided by You

  • Full name, date of birth, and National ID number (for KYC verification).
  • Email address and mobile number (for communication and security).
  • bKash, Nagad, or bank account details (for payments).
  • What you type in the support chat (for issue resolution).

Automatically Collected Data

  • IP address and device type (for security and fraud prevention purposes).
  • Browser information, operating system, and screen resolution.
  • Login and logout timestamps, page visits, and click patterns.
  • Records of betting history, deposit, and withdrawal transactions.
  • Session data from cookies and similar technologies.

Information Received from Third Parties

  • Transaction confirmation details received from the payment gateway.
  • KYC confirmation from an accredited identity verification authority.
  • Details of accounts created through the referral program.

03. How Your Data Is Used

Ceobet uses collected data only for specific, defined purposes. It is never used beyond those approved purposes.

Purpose of UseWhat Data Is UsedLegal Basis
Account ManagementName, email, phone numberContract Fulfillment
Payment ProcessingPayment information, transaction recordsContract Fulfillment
Identity Verification (KYC)NID, date of birth, photoLegal Obligation
Fraud PreventionIP address, device info, transaction patternsLegitimate Interest
Customer SupportLive chat support, emailContract Fulfillment
Promotions & BonusesBetting history, preferencesConsent
Regulatory ReportingTransaction & identity informationLegal Obligation

Plain and simple: Your betting history and personal preferences are never sold to advertisers. Promotional messages are sent solely for Ceobet's own offers — and you can unsubscribe at any time.

04. Who We Share Your Information With

Ceobet does not sell or rent your data to third parties. Information may be shared only in the limited circumstances outlined below.

Authorized Third Parties

  • Payment Processor: bKash, Nagad, Rocket — used solely to process transactions.
  • KYC Provider: An accredited authority for identity verification.
  • Cloud Services: For secure data storage — under strict contractual obligations.
  • Regulatory Authority: Upon request from licensing authorities for legal or regulatory purposes.

Never Shared

  • Advertisers or marketing companies.
  • To other betting or gaming platforms.
  • Social media companies (except for login purposes).
  • To your family or acquaintances.

05. Cookies & Similar Technologies

Ceobet uses cookies to enhance your experience, ensure security, and maintain platform functionality. Cookies are small text files stored on your device.

Cookie TypePurposeDurationStatus
Essential Cookies Login sessions, security, payments At end of session Mandatory
Functional Cookies Language preferences, theme, game settings 1 year Mandatory
Analytics Cookies Page visits, usage patterns 6 months Optional
Marketing Cookies Promotion & Referral Tracking 30 Days Optional

Please note: Disabling essential and functional cookies may prevent Ceobet from working properly. Optional cookies can be turned off at any time from your account settings.

06. Data Security Measures

Ceobet uses industry-leading technology to keep your data secure. Data protection is not the responsibility of a single team — it is a core part of our organisation's culture.

  • SSL TLS 1.3: All data transfers are secured with 256-bit encryption.
  • Database Encryption: All stored data is kept encrypted at all times.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Firewall & DDoS Protection: Measures to prevent unauthorised access.
  • Staff Training: All staff undergo regular data security training.
  • Independent Audit: Third-party security audits every month.
  • Incident Response Plan: Response within 72 hours for any security incident.

That said, no online platform can guarantee 100% security. If you notice any suspicious activity on your account, please report it to our support centre immediately.

07. Your Privacy Rights

Ceobet believes your data belongs to you — we are simply its guardians. That's why the following rights are fully reserved for you.

Right to Access Your Data

To find out what data we hold on you, submit a request. You'll receive a full report within 7 business days.

Right to Rectification

You may request corrections to inaccurate or outdated information at any time. Updates will be made within 48 hours.

Right to Erasure

If you close your account, you may request deletion of your personal data. Some information may be retained where required by law.

Data Portability

Request your data in a machine-readable format (CSV or JSON).

Right to Object to Processing

You may object to the use of your data for specific purposes, particularly in the case of marketing communications.

Right to Restrict Processing

Under certain circumstances, you may request that processing of your data be temporarily suspended.

To exercise any of your rights, submit a request through the Help Center. We'll send a confirmation within 48 hours and take full action within 30 days.

08. Data Retention Period

Ceobet does not retain data longer than necessary. However, certain information must be kept for a defined period to meet legal and regulatory requirements.

Data TypeRetention PeriodReason
Account InformationFor the duration of active account + 5 yearsRegulatory Requirements
Transaction Records7 YearsFinancial Regulations
KYC Documents5 years after the end of relationshipAML Regulations
Support Chat3 YearsQuality of Service Management
Betting HistoryFor the duration of active account + 3 yearsResponsible Gaming
Marketing ConsentUntil consent is withdrawnYour Preferences
Technical Logs90 DaysSecurity

09. Minor Protection

Ceobet strictly prohibits its services from being used by anyone under 18. We actively verify age and never knowingly collect information from minors.

If a minor is found to have created an account, that account will be immediately closed and all collected data permanently deleted. If you believe a minor is using Ceobet, please notify us right away.

10. International Data Transfers

Ceobet stores data primarily in Bangladesh and regional data centers. However, some data may be stored in other countries as required by our services. In such cases, we ensure that equivalent data protection laws apply in the destination country and that strict data processing agreements are in place with all third parties.

11. Privacy Policy Changes

Ceobet may update this policy as needed. For significant changes, notice will be given via email or on the platform at least 30 days before the changes take effect.

For minor changes, the "Last Updated" date at the top of the page will be revised. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

12. Contact Us

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please reach out to our Data Protection team.

Email Communication
support@ceobet.ws
Average response time: 30 minutes
Live Chat
24/7 Support in Bengali
Visit Help Center →
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Your privacy is our top priority at Ceobet. Sign up with confidence and enjoy the best betting experience in Bangladesh.

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