From account creation to withdrawal — the Ceobet support team is always here to help, whatever the issue.
Reach us your way — Ceobet is active across all channels
Chat directly on the site or app in Bangla — get a response in just 3 minutes.
Active 24/7Message us on WhatsApp — send a screenshot and describe your issue with ease.
Active 24/7For complex issues, email us at support@ceobet.ws — expect a detailed response within 24 hours.
Usually within 2 hrsGet the latest updates and support on Ceobet's official Telegram channel.
Updates & Support
Choose the right category based on your issue
Registration, password reset, profile updates, and verification.
18 guidesBKash, Nagad, Rocket, bank transfer — complete guides for all payment methods.
24 guidesRules for welcome bonuses, cashback, free bets, and promo code usage.
15 guidesEverything about placing bets, reading odds, live betting, and parlays.
20 guidesLive Casino rules, slots game guide, and table game tutorials.
16 guidesEverything you need to know about buying tickets, draw schedules, and claiming prizes.
12 guidesAPK download, installation, notification settings, and app troubleshooting.
10 guidesTwo-factor authentication, account security, and data privacy.
8 GuidesBetting limits, self-exclusion, budget control, and finding support.
6 Guides
Step-by-step solutions to the most frequently asked questions
Go to Ceobet's registration page and get started with your mobile number or email.
Enter your name, mobile number, and password. Password must be at least 8 characters and contain a mix of characters.
Verify your account using the 6-digit code sent to your mobile.
Once your account is created, log in and claim your 200% bonus on your first deposit.
Click the "Forgot Password?" link on the login page.
Enter your registered mobile number and submit.
Enter the code sent to you via SMS and create a new password. The entire process takes under 2 minutes.
Everything you need to know about deposits & withdrawals
Minimum ৳100, instant credit
Minimum ৳200, average processing time 3 minutes
All payments on Ceobet are protected by SSL 256-bit encryption. Your financial information is never stored or shared with third parties. Learn more Privacy Policy।
Questions come up naturally when using an online betting or casino platform. Why hasn't my deposit gone through? Where's my bonus? I forgot my password — what now? These are completely normal concerns, and Ceobet believes that better support means a better experience.
Ceobet's Help Center stands apart from other betting platforms in Bangladesh. Our support team communicates entirely in Bangla — no English required, no Hindi needed. Just describe your issue however you're comfortable, and you'll get a resolution right away.
Many sites claim 24/7 support, but message them at 2 AM and you'll be waiting until morning. Not at Ceobet. Whether it's late at night, the early hours, or even Eid — a Bangla-speaking support agent on Ceobet's Live Chat will respond in an average of 3 minutes. 98% of issues are resolved on the first contact, with no need for repeated follow-ups.
Sending screenshots over WhatsApp is something many users find really handy. Say you've made a deposit but it hasn't appeared in your balance — just send the bKash screenshot via WhatsApp, and the Ceobet support team will look into it and resolve the issue in no time.
A common issue is receiving a bonus but being unable to use it, or struggling to understand the wagering requirements. The Ceobet Help Center's Bonus section has detailed rules for every promotion, written in plain, easy-to-understand Bengali. And if anything is still unclear, just reach out to support — they'll walk you through it step by step.
A common misconception about welcome bonuses is that the bonus funds can be withdrawn directly. In reality, you must place a specified amount in bets using the bonus before any winnings become withdrawable. This wagering requirement is clearly stated in Ceobet's terms and conditions, and the support team is always on hand to walk you through it.
The Ceobet support team will never ask for your password or PIN. If anyone claims to be from Ceobet Support and requests this information, it is a scam. The real Ceobet Support only verifies your identity using your registered mobile number or email. If you receive any suspicious communication, report it immediately through our official channels.
Keep two-factor authentication (2FA) enabled — it's the most effective way to secure your account. Head to Ceobet's security settings and activate 2FA in just 2 minutes. Once set up, every login will require a one-time OTP sent to your mobile, so even if someone gets hold of your password, they won't be able to access your account.
Ceobet goes beyond betting support — we care about mental wellbeing too. If you feel that betting is getting out of hand, the Ceobet Help Center lets you set up self-exclusion, place deposit limits, or put your account on a temporary break — no questions asked. These services are completely free. To find out more, visit our Responsible Gaming View page.
Important Announcements Regarding the Ceobet Platform
Upay Mobile Banking now supports direct deposits and withdrawals. Transactions are faster than ever.
The latest update brings smoother live streaming, improved fingerprint login, and the addition of Dragon Tiger.
SSL certificate renewal is complete and the 2FA system has been strengthened. All accounts are now more secure than ever.
For a limited time, new members can claim a 300% welcome bonus. Grab it before the offer ends.
Try this yourself first — before contacting support
The most frequently asked questions about Ceobet
The Ceobet support team is always here for you. Reach us via Live Chat or WhatsApp — get a resolution within 3 minutes.
Email: support@ceobet.ws | Active 24/7